Privacy Policy for Mayakrit Solutions Private Limited
Effective Date: 19th October, 2024
At Mayakrit Solutions Private Limited (“Mayakrit,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of the information entrusted to us by our business clients and prospective leads. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website and other interactions.
By interacting with our website and submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
At Mayakrit Solutions Private Limited (“Mayakrit,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of the information entrusted to us by our business clients and prospective leads. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website and other interactions.
By interacting with our website and submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information primarily to understand your business needs, respond to your inquiries, and provide you with information about our services. The types of information we may collect include:
- Contact Information: Names, email addresses, phone numbers, and physical addresses of business representatives.
- Business Information: Details about your company, industry, and project requirements.
- Payment Information: For retainer agreements, we may collect necessary payment details.
- Technical Information: IP addresses, browser type, operating system, and usage data related to your interaction with our website.
- Usage Data: Information about how you navigate and interact with our website, collected through cookies and similar technologies (e.g., heatmaps).
2. How We Collect Information
We collect information through the following methods:
- Directly from you: When you fill out forms on our website (e.g., contact forms, inquiry forms, quote request forms).
- Website Cookies: Through the use of cookies and similar tracking technologies on our website, primarily for analytics purposes like heatmaps to understand user behavior and improve our website design.
3. Purpose of Data Collection and Use
The information we collect is used for the following purposes:
- Lead Generation and Communication: To identify and reach out to potential business leads who have expressed interest in our services by filling out forms.
- Responding to Inquiries: To provide you with information, proposals, or support in response to your requests.
- Service Delivery: To facilitate the provision of our digital marketing, web designing and development services, and other IT services and consulting as per our agreements.
- Payment Processing: To process payments for services rendered under retainer agreements.
- Website Improvement: To analyze website usage patterns (e.g., through heatmaps) to improve our website’s functionality, content, and user experience.
- Internal Operations: For internal record-keeping, administrative purposes, and to comply with legal obligations.
We do not collect data for purposes other than reaching out to potential leads who have initiated contact through our forms or for enhancing our website's user experience.
4. Data Sharing and Disclosure
Mayakrit Solutions Private Limited does not sell, rent, or share your personal or business information with third parties for their marketing purposes.
We may disclose your information only in the following limited circumstances:
- Legal Requirements: When required by law or in response to valid legal processes, such as a court order or government request.
- Protection of Rights: To protect the rights, property, or safety of Mayakrit Solutions Private Limited, our clients, or the public.
5. Data Retention
We retain collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We adhere to appropriate data retention policies to ensure that information is not held for an excessive period.
6. International Data Transfer
We do not transfer your data internationally. All data is processed and stored within India.
7. Your Rights
Under applicable Indian laws, including but not limited to the Information Technology Act, 2000, and its associated rules, you have certain rights regarding your personal information. These rights may include:
- Right to Access: The right to request access to the personal information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal information under certain circumstances.
- Right to Restriction of Processing: The right to request the restriction of processing of your personal information under certain circumstances.
- Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: The right to object to the processing of your personal information in certain situations.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable laws.
8. Cookies and Tracking Technologies
Our website uses “cookies,” which are small text files placed on your device, and similar technologies. We specifically use cookies for heatmaps to analyze how users interact with our website pages, helping us understand popular areas, clicks, and scrolling patterns. This data is aggregated and anonymous and is used solely to improve our website’s design and usability.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
9. Children's Privacy
Our services are directed at businesses and are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take steps to delete that information from our records.
10. Security
We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mayakrit Solutions Private Limited
Krishna Nagar, Boisar (MH), India-401501
info@mayakrit.com / mayakritsolutions@gmail.com
+91- 9665194760